[Brian Dead]

I have just brought 2 consoles, one for my son and for myself and was quite pleased until my son got the microsoft wifi addon to put it upon my home network. Plugging the device in cause a nice bright amber light to glow but, alas, nothing else. The console seemed unaware that a wifi addon is plugged in and all options relating to wifi networks are grayed out. So I then tried it upon my own console with the same result. Upon this I call the xbox helpline and spoke to a nice indian woman who couldn't seem to grasp the concept that nothing relating to wifi was accessable and kept telling me " not possible " and to open ports upon my router and access the xbox wifi network settings! So after a rather frustrating 5 minutes conversation I gave up and hung up. I told my my son that the addon must be faulty and to replace it, which he did but still no good. Am I missing something basic? Surely the Xbox must know when a wifi device is connected? Is it possible Microsoft have an issue with a batch of xboxes or wifi addons? I am pretty good with wifi networking and do know about ssid, addresses, mac codes, wap encryption, etc. Looking upon google brings up scores of entries saying how easy the wifi addon is to use! So if anybody has had the same problems, or has some insight that may help, I would be grateful of any suggestions. Thanks Folks