If you can play the file on your PC, then download the Windows Media Encoder pack. It's free and will convert HD content without any issue.
Download details: Windows Media Encoder 9 Series
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-"Hello, Microsoft Heldesk, Bish speaking. Have you tried restarting your computer?"
-"Hello. No... Lemme try...... Nope, didn't fix it"
-"Ok, the only solution left is to headbutt it as hard as you can repeatedly"
-"Hold on............ Aaah, that fixed it, thanks!"
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