i'm going with the rubber band method, just because i'm afraid of the connector pins stabbing through the PCB.
pretty awful engineering, huh? the pin connectors are bad enough, but to leave the neck LOOSE?! wtf were they thinking? last night i lost an xbox live game i should have won because the orange button kept cutting out... that was the last straw for me. i'm not playing the game again until i get this fixed.
at least we don't have to worry about voiding the warranty by opening it up and messing around with things, because it seems there was no substantial warranty to begin with.
