Stupid EA... : another rockband complaint

ttwhite · 01-15-2008, 05:39 PM

So after about a week of use.. my rockband guitar downstrum broke.
I did the RMA service. After a week and a half of "billing info received from UPS, i was wondering if they were ever going to ship me the box to send my broken guitar in. I mean, that takes no work, it just has to get picked up.

so I send EA an email, and of course that day they send it. took nearly two weeks to get the box sent.

" LOUISVILLE, KY, US 01/15/2008 4:18 P.M. DEPARTURE SCAN
US 01/02/2008 6:08 P.M. BILLING INFORMATION RECEIVED"
EA is so aggravating..

Bryce · 01-21-2008, 12:23 AM

that sucks man im on my second guitar now and i think it is breaking:[

super_hoops1967 · 01-21-2008, 12:24 AM

i hope they fix these problems before it eventually comes out in the u.k

n2oboost1 · 01-21-2008, 06:18 AM

This makes me very glad I didn't buy it right away.

blazedbishop · 01-21-2008, 06:08 PM

^^ I got a free game from EA for my rockband guitar woes so I aint complaining! I dont play it that much anyways!

ttwhite · 01-22-2008, 09:20 AM

does anyone know how you qualify for getting the free game???
it's been about a month, and I still don't have my guitar...
also... anyone have any idea if EA is going to adress this problem if they keep breaking after warranty?

super_hoops1967 · 01-22-2008, 09:28 AM

keep pestering them saying your not happy with their service & that you've paid a lot of money for the product only for it to break & you've not been able to play the game to it's full potential because of their problem.