just got my 360 back from repair - Page 2

GearsOfWar · 03-15-2007, 12:07 AM

Quote:

Originally Posted by (LZ)

How are you suppose to send it back? Post office or what?
Secondly, whats the estimated time they take to repair and send it back? Do they give us a new console?

If you read the instruction paper that comes with the coffin box from MS, it says I can call UPS and ask for pick up. It also gave me UPS number.
I called them and asked them for pick up and they said i need to pay 10 bucks.
I said this instruction from a company said they will pay for me and ups lady said "oh~ u must be sending back xbox360, everyone who has xbox360 says the same thing but guess what, MS doesn't know shit, whoever asks for pick up has to pay".
So basically I drove to the UPS and gave it to them. UPS was located 1 min away from my house so....

I don't know if you can just drop it to the post office but i went to UPS like i said.
The estimated time from many people that i heard is 1~2weeks from the moment that u send the system.

by the way, you need to send back the instruction paper with your xbox360 serial number and the service reference number that you get from
calling MS.
I am pretty sure that the MS lady told me to write it on my own sheet of paper, tape it to xbox360 and i need to write reference number on the pre-paid box.

BUT the instruction that i read had spaces that i could write serial and reference number so i wrote it on the paper and put it back in the box with my console and sealed it.

I couldn't find the space to write any number on the pre-paid box unlike what MS lady told me and I already sent it so I have no way to get the box back and see if there was a space that i had to write a number or not. So if you get your system coffin box, could you please tell me if there is a space to write number on the box or not?

rage99 · 03-15-2007, 02:44 AM

all the bug and errors seem to happen on the earlier models, that's why im buying mine now

GearsOfWar · 03-15-2007, 04:08 AM

Quote:

Originally Posted by rage99

all the bug and errors seem to happen on the earlier models, that's why im buying mine now

I am sorry to disappoint you but buying now doesn't make any improvement.
I bought mine less than 4 months ago, exchanged/fixed to new one less than 2 month ago with product date of october 2006, it still has problem.
Buy it next year.

Nath! · 03-15-2007, 08:45 AM

It took me a week to get a refurbed one back from MS which i thought went smoothly. The only thing i would of liked is an update telling you what is happening with the console oh would be nice to be told what was wrong with your 360.

But suppose that is to time consuming they would rather get it and send an old one out and fix yours later on!

vmo23 · 03-15-2007, 04:18 PM

yea, i originally purchased the 360 right after christmas, so its not like this is an old one.

ill be sending mine back out on monday.

LeeInce · 03-15-2007, 04:52 PM

The 360 is becoming a disposable console, you buy one, use it for a year and then throw it away and purchase another one, i think brian has just had to buy a second console because his first one broke and the warranty had expired, when you think about it like that its no surprise that microsoft are selling more consoles and have sold over 10 million units.

cezar360 · 03-16-2007, 06:10 PM

i just got my third 360 today, put in madden 06, game froze about 30 seconds into the game. restarted the console, this time i couldnt even get to the kickoff before it froze. restarted the console again and i got the three red lights. these things are such pieces of $hit its rudiculous, i almost had enough time to ship it back out the same day i recieved it from repair.
360 # 1 - manufactured - 5-6-06
purchased - 8-18-06
dead on - 12-9-06

# 2 - man. - 4-13-06
recieved - 12-21-06
dead on - 3-4-07

# 3 - man. - 4-28-06
recieved - 3-15-07
dead on 3-15-07

GearsOfWar · 03-16-2007, 07:23 PM

Quote:

Originally Posted by cezar360

i just got my third 360 today, put in madden 06, game froze about 30 seconds into the game. restarted the console, this time i couldnt even get to the kickoff before it froze. restarted the console again and i got the three red lights. these things are such pieces of $hit its rudiculous, i almost had enough time to ship it back out the same day i recieved it from repair.
360 # 1 - manufactured - 5-6-06
purchased - 8-18-06
dead on - 12-9-06

# 2 - man. - 4-13-06
recieved - 12-21-06
dead on - 3-4-07

# 3 - man. - 4-28-06
recieved - 3-15-07
dead on 3-15-07

Nice~ u keep tracking record. I have fix/exchanged/returned like 6 times already within less than 4 months of my 1st xbox360, it's not even funny.

SaucyViper87 · 03-17-2007, 04:27 PM

When I got my Xbox 360 on release, it died in February of 06'. I sent it back and got a new one, that then died in May. When I sent that one back (to my suprise my warranty sticker was off) they would not accept it due to that. I had to buy another 360...