Xbox Live Failed. Help please

Alan 360 · 12-11-2006, 10:39 PM

So I finally brought my router upstairs and got everything hooked up to go live. I went through all the steps.. and set it up properly. When I tried to 'join xbox live' it failed.

I go to the network settings and do the test. Everything passes until it gets to Xbox Live, then it fails every time. What's the deal?

I thought that maybe it meant I didn't have an account.. ok, so how do I get one? I have a credit card if I need it.. and what about the free month of gold with the premium pack?

Am I correct in thinking that failing on that portion means it cant find my account, or does it mean something else? I've spent 2 hours messing with this stuff. I could really use some help.

Angdvl089 · 12-11-2006, 10:42 PM

When it fails at the Xbox LIVE part you can look into the details on why it failed (I think it is the "Y" button). Good luck.

Alan 360 · 12-11-2006, 10:47 PM

I did that and it was a blank screen. Would posting the codes help? They didn't mean much to me when I looked at them.

Angdvl089 · 12-11-2006, 10:50 PM

I have had no such luck with codes. I search them at the Microsoft support site and get nothing.

Alan 360 · 12-11-2006, 10:52 PM

Lame. Any ideas what I should do? I'm really at a loss right now.

I can go buy a membership card tomorrow, but would that do any good or does this mean I can't connect at all? I find it really odd that everything else passes (very quickly) then Xbox LIVE fails every single time.

Dan · 12-12-2006, 01:41 PM

Hmm, have you tryed ringing Microsoft directly? They're usually pretty good, and it's free. I have no idea why it wouldn't be working at that stage

MaK10 · 12-12-2006, 01:57 PM

if you dont even have a silver account you need to make one. Try that first, and if its a premium system, when you sign up for silver it'll tell you that you get a month of gold free. Do that first before you do anything else.

Angdvl089 · 12-12-2006, 02:45 PM

Quote:

Originally Posted by MaK10

...if its a premium system, when you sign up for silver it'll tell you that you get a month of gold free.

Same thing goes for the core system. Why do people always exclude this point?

Alan 360 · 12-12-2006, 04:05 PM

Forgive my ignorance here, but I've never really been a part of the 'online community' before. Not even on PC (except for a little HL2). Xbox live will be my first venture into multiplayer.

How do I sign up for silver then? I was wondering if that was the problem.. but don't you have to connect to live to sign up? I'm a little confused. Thanks in advance.

Dan · 12-12-2006, 05:46 PM

Ok, here's how it goes, your "Name" that is used on your 360 hardrive...AFTER you get online it will tell you you need to register a gamertag, it will normally go off your actual hardrive name (If it's avaliable that is) Then that will be a silver account and from there it will tell you you have a 1 month trial (This is with ALL silver accounts it does not matter which console version you own) But back to square one, you cannot even get online, i would seriously try to ring microsoft and ask them (They are the experts) But i can safley tell you it's NOT because you haven't got a silver account as you need to go online in the first place, hope you get it working

`Dan Mullaney