error 8015000a

[analog]

Im trying to upgrade from silver to gold and im getting error 8015000a,something about not being able to retrieve information from xbox live. Suggestions?

[sewegav]

usually means no signal from router to xbox, pull out all leads and start again

[analog]

usually means no signal from router to xbox, pull out all leads and start again

So just restart the routers? i mean i can go into the XBL market place and can see all my XBL friends fine pretty much all of its working but it just wont let me upgrade.

I also have two laptops connected to the same router, don't know if that changes anything.

[sewegav]

oh I see damn that is a strange one?!?!!?

No option other than to contact M$

[analog]

Got a weird story. I called MS support got some foreign guy had a really hard time understanding him but i remebered my windows live account that was registered as my dad's account so i didnt know his PW. So i called my dad and he didnt remeber either. So once again i tried to upgrade and got the same error. So one of my freinds just told me to create a new account I figured it wouldnt work but gave it a shot. To my suprise, when i was creating the new acccount my xbox live gold was confirmed. When it was creating my xbox live account it was at like 40% roughly and froze, so i restarted my xbox and when i got back to the dashboard apparently i had an active gold membership . But new account no gamer points and all the other bummers.